Returns & Exchanges
We want you to love your Fahlo pieces, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your return package.
Drop Off Package
Hand your package to the designated carrier or drop it off at any official collection point within 7 days of receiving your label.
Receive Refund
Our team will inspect the items upon arrival, and once approved, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing